Fowler College of Business
DIGITAL INNOVATION LAB
where we do not compromise humanization for digitalization
We focus on the study, adoption, and implementation of new technologies to develop human-centered approaches to digital transformation. DiLab directs inquiry toward the diffusion of technological innovations, exploring the actualization of digital transformations and the democratization of digital entrepreneurship.
Reforming Digital Education
We study theories such as connectivism and networked learning and develop learning platforms and technologies to support innovation-based and authentic learning. Our research contributes to inclusive education and alternative models of education as the foundations of education reform.
Accelerating Digital Entrepreneurship
We study how digital entrepreneurs can systematically expand their competencies to adapt and address new challenges. We explore concepts such as digital literacy and digital entrepreneurial mindset and their roles in driving digital entrepreneurship with an emphasis on accessible support systems.
Democratizing Digital Innovation
We study how companies develop strategies, allocate resources, and engage their employees, customers, and community in digital innovation initiatives. We study open digital innovation, research innovation culture, and its support systems, and examine the role of social computing and social technologies democratizing new product or service development across the industry.
Humanizing Digital Transformation
We focus on redefining the strategic role of IT from a human-centered perspective and its future technological ambition in different areas from design to business development. We also study the role of employees, their experiences and culture in digital transformation, its governance, and actualizing its values.
We strive to develop human-centered approaches to the design, adoption, and dissemination of digital technologies and nurture compassionate digital transformation leaders.
Highlights
(since 2020)
Students Trained
Talks and Publications
Research Projects
Programs Participated
Consultant Trained
Contributions
Digital Innovation Research
Projects
Digital Transformation
– The Experiential Values of Work: A Case of Digital Transformation
– Future of Work: Emotion and Engagement in Digitized Workplaces
– Digital Transformation Co-governance: The Role of Digital Culture
– Pathway to Data Literacy in Public Institutions
– The Role of Self-service Analytics Technology and its Voluntary Use in Digital Transformation
– Role of Employees Experience and Engagement in Digital Transformation: The Case of Cybersecurity and Risk Initiative
– The Future of Customer Experience Management Systems
– From Accessibility to Inclusion: Theorization of Inclusive Digital Transformation from an Employee Experience Perspective
– Service Failure Recovery Strategies in the Sharing Economy
Digital Innovation
– Advancing Digital Innovation in SMEs: Challenges and Opportunities from an Employee Engagement Perspective
– From User Experience to Employee Experience: A Framework for Employee Engagement Platform Design
– Open Innovation Platform Design: A Study of User Experience
– Open Innovation Organizational Forms
– The Future of Open Innovation: Possibilities and Limitations
– Self-Monitoring Technology Design and Implementation: The Case of Inpatient Safety
– Social Platform Design: A Case of Social Travel Application
– The Use of Smart Sensor Technologies in Architectural Design
– The Role of Enterprise Social Networking Platforms in Fostering Innovation Productivity
– Service Failure Recovery Strategies in the Sharing Economy
– Enterprise Social Network Sites and Innovation during the COVID-19 pandemic
– Extended Reality (XR) Applications in Architectural Practice: Towards a Development Framework
– Actor Behavior and Platform Affordances in Open Innovation Networks
– Social Product Development: Process, Governance, and Technology
Digital Entrepreneurship
– Digital Entrepreneurship: Entrepreneurial Mindset and its Drivers
– Design a Smart Mentor Bot for Digital Entrepreneurship Education
– Digital Intrapreneurship Experience: Phenomenological perspective
– Entrepreneurship Education Platform Design: A Study of User Experience
– Digital Intrapreneurship Mindset and Engagement
– Digital Entrepreneurship: The Role of Work Climate
Digital Education
– The Design of Educational VR Applications for K-12: The NAF Perspective
– The Future of Higher Education: From Connectivism to Education Value Networks
– The Future of Inclusive Education: The Authentic Social Learning Model
– Digital Mindfulness: From Mindset to Action
– Self-monitoring Technology, Goal Setting, and Productivity in Educational Settings
– Social Innovation: A Teaching Mechanism for Modern World
Publications
Last Update: September 2022
* Collaborative Projects
Abhari, K., Zarei, M., Parsons, M., & Estell, P. (accepted). Open Innovation Starts from Home: The Potential of Enterprise Social Media (ESM) in Nurturing Employee Innovation. Internet Research.
Abhari, K., Davidson, E. J., & Xiao, B. (2022). Inventing Together: The Role of Actor Goals and Platform Affordances in Open Innovation. Journal of the Association of Information Systems. https://doi.org/10.17705/1jais.00716 *
Abhari, K., & McGuckin, S. (2022). Limiting factors of open innovation organizations: A case of social product development and research agenda. Technovation, 102526. https://doi.org/10.1016/j.technovation.2022.102526
Abhari, K., & Vaghefi, I. (2022). Screen Time and Productivity: An Extension of Goal-Setting Theory to Explain Optimum Smartphone Use. AIS Transactions on Human-Computer Interaction. *
Abhari, K., Pesavento, M., & Williams, D. (2022). Supporting participatory innovation during the COVID-19 pandemic: a comparative study of enterprise social media use. Information Technology and People, ahead-of-print. https://doi.org/10.1108/ITP-01-2021-0041
Abhari, K., Davidson, E., & Xiao, B. (2022). Modeling Social Product Development Process, Technology, and Governance. IEEE Transactions on Engineering Management. https://doi.org/10.1109/TEM.2020.2973234 *
Mucha, T. M., Ma, S., & Abhari, K. (2022). Beyond MLOps: The Lifecycle of Machine Learning-based Solutions. https://aisel.aisnet.org/amcis2022/sig_adit/sig_adit/9 *
Abhari, K., Davis, D., Ness, H., Pagador, J., Parsons, M., & Brodskiy, R. (2022). Data Swagger: A Systemic Approach to Train, Motivate and Engage Data Savvy Employees. https://doi.org/10.24251/HICSS.2022.742
Dagoc, F., Abhari, K., Roy, V., & Nobis, E. (2022). Entrepreneurship Education Platform Design: The Relationships between Autodidactic Affordances and Experiential Learning Needs. 1, 17. https://doi.org/10.24251/HICSS.2022.003
Roy, V., Nobis, E., Abhari, K., Dagoc, F., & Parsons, M. (2022). Open Innovation Platform Design: The Case of Social Product Development. https://doi.org/10.24251/HICSS.2022.059
Klase, M., Connors, O., & Abhari, K. (2022). Reflectiveness: The Missing Link between Digital Mindfulness and Mindful Use of Digital Technology. https://aisel.aisnet.org/treos_icis2021/19
Mucha, T. M., Ma, S., & Abhari, K. (2022). Sustainability of Machine Learning-based Solutions: A Lifecycle Perspective. https://aisel.aisnet.org/pacis2022/262 *
Su, N., Mcguckin, S., & Abhari, K. (2022). The Limits of Open Innovation: A Literature Review and Research Agenda. https://doi.org/10.24251/HICSS.2022.686
2021
Abhari, K., Ly, J., Sanavi, A., & Wright, M. (2021). ‘Employees First’: The Relationship between Employee Experience Management Systems and Customer Experience Management.. https://aisel.aisnet.org/amcis2021/strategic_is/strategic_is/18
Estell, P., Davidson, E., & Abhari, K. (2021). Affording Employee Voice: How Enterprise Social Networking Sites (ESNS) Create New Pathways for Employee Expression. 2750. https://doi.org/10.24251/HICSS.2021.336
Rice, R., Abhari, K., & Pesavento, M. (2021). An Authentic Social Learning Model to Improve Collaboration and Engagement in Online and Hybrid K-12 Classrooms. https://aisel.aisnet.org/amcis2021/is_education/sig_education/9
Abhari, K., Ostroff, C., Barcellos, B., & Williams, D. (2021). Co-Governance in Digital Transformation Initiatives: The Roles of Digital Culture and Employee Experience. https://doi.org/10.24251/hicss.2021.704
Abhari, K., Ascue, N., Boer, C., Sahoo, C., & Zarei, M. (2021). Enterprise Social Network Applications: Enhancing and Driving Innovation Culture and Productivity Through Digital Technologies. https://doi.org/10.24251/hicss.2021.089
Sosa, L., Abhari, K., Pesavento, M., Koobchehr, F., Xiao, B., Kohsuwan, P., & Olivares, F. (2021). Service Failure Recovery in the Sharing Economy: A Case Study of Airbnb. https://doi.org/10.24251/hicss.2021.099
2020
Abhari, K., Ascue, N., Boer, C., Sahoo, C., & Zarei, M. (2020). Enterprise Social Networks and Innovation Productivity : The Role of Innovation Culture. AMCIS. https://aisel.aisnet.org/amcis2020/strategic_uses_it/strategic_uses_it/26
Abhari, K., Vomero, A., & Davidson, E. J. (2020). Psychology of Business Intelligence Tools: Needs-Affordances-Features Perspective. https://doi.org/10.24251/HICSS.2020.602
Abhari, K., Koobchehr, F., Huxford, C., Olivares, F., Kohsuwan, P., & Sosa, L. (2020). Redefining Education in the Digital Economy : The Role of Social Innovation- based Learning in Information Systems Education. AMCIS 2020 Proceedings, 1–10. https://aisel.aisnet.org/amcis2020/is_education/is_education/26
Young, R., Wahlberg, L., Davis, E., & Abhari, K. (2020). Towards a Theory of Digital Entrepreneurship Mindset : The Role of Digital Learning Aptitude and Digital Literacy. 1–10. https://aisel.aisnet.org/amcis2020/culture_in_is/culture_in_is/7
2017-2019
Abhari, K., Davidson, E. J., & Xiao, B. (2019). Collaborative innovation in the sharing economy: Profiling social product development actors through classification modeling. Internet Research, 29(5), 1014–1039. https://doi.org/10.1108/INTR-03-2018-0129
Abhari, K., Davidson, E., & Xiao, B. S. (2019). “Experience First”: Investigating Co-creation Experience in Social Product Development Networks. AIS Transactions on Human-Computer Interaction, 11(1), 1–32. https://doi.org/10.17705/1thci.00111
Abhari, M., & Abhari, K. (2019). Design with Perfect Sense: The Adoption of Smart Sensor Technologies in Architectural Practice. https://doi.org/10.24251/HICSS.2019.716
Kelly, J., Jennex, M., Abhari, K., Durcikova, A., & Frost, E. (2019). Data in the Wild: A KM Approach to doing a Census Without Asking Anyone and the Issue of Privacy.
Abhari, K., Davidson, E., & Xiao, B. (2018). A risk worth taking? The effects of risk and prior experience on co-innovation participation. Internet Research, 28(3). https://doi.org/10.1108/IntR-05-2017-0196
Abhari, K., Davidson, E. J., & Xiao, B. (2018). Classifying Motivations in Social Product Development Networks: A Discriminant Analysis of Actor Profiles. https://doi.org/10.24251/HICSS.2018.067
Abhari, K., Haron, M. S., & Saad, N. M. (2018). In Search of Customer Experience Management in the Service Industry: The Importance of Experiential Interfaces. ICEMAB 2018.. https://doi.org/10.4108/eai.8-10-2018.2288656
Abhari, K. (2017). A Connectivist Approach to Meeting the Needs of Diverse Learners: The Role of Social Technologies. Teaching, Colleges & Community Worldwide Conference. https://www.academia.edu/download/53073008/Connectivism_TCCHawaii_2017.pdf
Abhari, K., Davidson, E. J., & Xiao, B. (2017). Co-innovation Experience in Social Product Development Networks: Construct Development and Measurement Validation. https://aisel.aisnet.org/amcis2017/Openness/Presentations/2
Smidt, H., Thornton, M., & Abhari, K. (2017). The Future of Social Learning: A Novel Approach to Connectivism. The 50th Hawaii International Conference on System Sciences. https://doi.org/10.24251/HICSS.2017.256
Abhari, K., Davidson, E. J., & Xiao, B. (2017). Perceived Individual Risk of Co-innovation in Collaborative Innovation Networks. 873–882. https://doi.org/10.24251/HICSS.2017.103
Presentations & Talks
Seitola, T. A., & Abhari, K. (2022). Digital Entrepreneurial Mindset: How to Nurture the Next Generation of Digital Entrepreneurs. AMCIS. https://aisel.aisnet.org/treos_amcis2022/95
Quiba, R. C., Rubin, D., Tan, J. M., & Abhari, K. (2022). Experiential Approach to Social Platform Design: A Case of Social Travel Application. AMCIS. https://aisel.aisnet.org/treos_amcis2022/96
Klair, J., & Abhari, K. (2022). Organizational Mindfulness in the Digital Economy and Its Impact on Productivity. AMCIS. https://aisel.aisnet.org/treos_amcis2022/97
Carroll, C., Bernal, J., Bhullar, A., & Abhari, K. (2022). The Future of Employee Experience Management (EXM) Platforms. AMCIS. https://aisel.aisnet.org/treos_amcis2022/98
Andrade, L., Tran, V., & Abhari, K. (2021). Digital Innovation Potency in SMEs: A Study of Barriers to Employee Participation in Digital Innovation. ICIS. https://aisel.aisnet.org/treos_icis2021/19
Klase, M., Connors, O., & Abhari, K. (2021). Reflectiveness in Digital Environments: The Missing Link between Digital Mindfulness and Productivity. ICIS. https://aisel.aisnet.org/treos_icis2021/21
Roy, V., Nobis, E., Abhari, K., & Dagoc, F. (2021). Open Innovation Platform Design: From User Experience to User Interface Design. AMCIS 2021.
Dagoc, F., Abhari, K., Roy, V., & Nobis, E. (2021). How to Design Entrepreneurship Education Platforms: A User Experience Study. AMCIS 2021.
Su, N., & Abhari, K. (2021). The Limits of Open Innovation: A Case Study of a Social Product Development Platform. AMCIS 2021.
Sandoval., I. O., & Abhari., K. (2021). Profiling Digital Entrepreneurs. AMCIS 2021.
Klase, M., & Connors, O., & Abhari., K. (2021). Digital Mindfulness: The Role of Reflection. AMCIS 2021.
Koobchehr, F., Olivares, F., Abhari, K., Pesavento, M., & Sosa L. (2020). Use Smart, Not Less: Toward a Theory of Self-Monitoring in the Digital Age. ICIS 2020.
Abhari, K. & Bekeris, Z. (2020). Employee Experience Management during Digital Transformation: How to Measure the Experiential Values of Digital Transformation. ICIS 2020.
Abhari, K., Pesavento, M., Williams, D., & Bram, A. (2020). Adapt or Perish: Enterprise Social Networks and Innovation during Covid-19 Pandemic. ICIS 2020.
Pagador, J., Huynh, N., Davis, D., & Abhari, K. (2020). Data Swagger: Cultivating Data Literacy to Drive Digital Transformation. ICIS 2020.
Cabrera, C., Cardenas, M., Hardrick, L. L., & Abhari, K. (2020). Self-service Analytics Adoption: A Sociocultural Framework. ICIS 2020.
Adzgauskaite, M., & Abhari, K. (2020). Virtual Reality Applications and Experiential Learning Needs : The Needs-Affordances- Features Perspective. AMCIS 2020.
Abhari, K., & Solomon, Z. (2020). Reciprocal Relationship between Employee Experience Management and Digital Transformation. In AMCIS 2020.
Ostroff, C., Barcellos, B., & Abhari, K. (2020). Digital Culture , neither Strategy nor Technology , Drives Digital Transformation. AMCIS 2020.
Abhari, K. (2020). Digital Transformation and Experiential Values of Work. Interdisciplinary Conference on Advances in Communication and Information Sciences. HICSS 2020. Honolulu.
Abhari, K. (2020). Authentic Social Learning in Time of Crisis. San Diego State University, San Diego.
Abhari, K., (2020). Panel: Digital Entrepreneurship. California Entrepreneurship Education Conference.Use Smart, Not Less: Toward a Theory of Self-Monitoring in the Digital Age. ICIS 2020.
Ostroff, C., Barcellos, B., & Abhari, K. (2020). Digital Culture , neither Strategy nor Technology , Drives Digital Transformation. AMCIS 2020.
Abhari, K., & Solomon, Z. (2020). Reciprocal Relationship between Employee Experience Management and Digital Transformation. AMCIS 2020.
Abhari, K., Sue, S. & Furutani, D. (2020). Symposium: Secrets to Priming Entrepreneurship Platforms for Deep Learning & AI Research. The 52nd Hawaii International Conferences on System Sciences, Maui.
Contributors
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Faculty Members
Carlos D. Paternina-Arboleda, Ph.D. | Faculty Member | Supply-Chain Innovation
Xialu Liu, Ph.D. | Faculty Member | Analytics Innovation
Morteza Safaei Pour, Ph.D. | Faculty Member | Cyber-Security & IoT Innovation
Hossein Shirazi, Ph.D. | Faculty Member | Cyber-Security Innovation
Current Student Members
Kelsey Azmitia | Coordinator
Aziz Bhullar | Information Systems (2023) | Researcher
Maxwell Cain | Psychology (2023) | Researcher
Melarie Cardenas | Master of Cybersecurity Management (2023) | Researcher
Olivia Connors | Psychology (2021) | Researcher
Dylan Fitzpatrick | Finance (2024) | Consultant
Logan Foreman | Computer Science (2023) | Researcher
Celeen Gharibian (Graduate Students) | Researcher and Project Lead
Francisco Gutierrez | Information Systems (2023) | Consultant
Nhat Huynh | Information Systems (2024) | Researcher
Joey Kettle | Information Systems (2023) | Researcher
Melissa Klase | Psychology (2022) | Researcher
Jennifer Le | Psychology (Graduate Students) | Researcher and Project Lead
Shukri Mohamed | Interior Architecture (2023) | Researcher
Devika Prasanth | Business Administration (2024) | Researcher
Rani Reambonanza | Business Administration (2022) | Researcher
Cherilyn Rodriguez | Interior Architecture (2022) | Researcher
Ricardo Salinas | Psychology (Graduate Student) | Researcher and Project Lead
Animesh Srivastava | Computer Science (2022) | Researcher
Najma Sufi | | Information Systems (2023) | Researcher
Quynh Tran | Psychology (2023) | Researcher
Iraisa Van Vlasselaer | Psychology, Communication, Art (2025) | Researcher
Emily Zakkak | Computer Science (2024) | Researcher
Former Members and Alumni
Tyrelle Adams | Economics & Information Systems (2020)
John-Patrick Akinyemi | PhD Student | Student Mentor | Project Owner
Andrew Anderson | Master of Communication (2021)
Lily Andrade | Information Systems and Marketing (2021)
Nathan Ascue | Information Systems and Marketing (2020)
Bailey Barcellos | Information Systems (2020)
Nohea Behler | Psychology (2021)
Zigurds Bekeris | Information Systems (2021)
Johanna Bernal | Information Systems (2022)
Aliya Bram | Communication (2021)
Robert Brodskiy | Information Systems (2022)
Cooper Boer | Information Systems (2020)
Keith Buchanan |Business Administration and Management (2022)
Casiano Cabrera | Psychology (2022)
Lance Cameron | Master of Cybersecurity Management (2021)
Jeffrey Cardinez | Psychology (2021)
Carson Carroll | Information Systems (2022)
Sophie Chance | Information Systems and Engineering (2021)
Jordan Chen | Information Systems (2022)
Kadeem Coad | Information Systems (2022)
Estefania Cobos | Psychology (2021)
Lillian Chung | Information Systems (2019)
Francezca Dago | Information Systems (2021)
Brenda Damasceno | Information Systems (2022)
Darshan Davis | Information Systems (2023)
Elaina Davis | Information Systems (2020)
Madison Drinkwine | Master of Cybersecurity Management (2022)
Amara Duru | Psychology (2022)
Tim Do | Psychology (2021)
Armand Flores | Information Systems (2022)
Guillermo Gonzalez | Psychology (2021)
Lawson Hardrick III | Psychology (2021)
Gabriela Hernandez | Psychology (2022)
Nelson Huynh | Management (2021)
Cyrus Huxford | Business & Information Systems (2020)
Brandon Goodwin | Information Systems (2020)
Jordan Klair | Psychology (2022)
Melissa Klase | Psychology (2022)
Farzan Khoobchehr | Information Systems (2020)
Pocky Kohsuwan | Information Systems (2020)
Jennifer Ly | Marketing (2022)
Priya Magiya | Computer Science (2021)
Summer McGuckin | Marketing (2023)
Ajinkya Mehta | Information Systems (2020)
Harris Ness | Information Systems (2022)
Elijah Nobis | Information Systems (2022)
Brandon Nordengreen | Information Systems (2020)
Fernando Olivares | Information Systems (2020)
Ivan D Ortiz S | Marketing (2021)
Sergio Ortiz | Information Systems (2020)
Chloe Ostroff | Information Systems (2020)
Ryan Christian Quiba | Information Systems (2022)
Janmae Pagador | Information Systems and Political Science (2021)
Jeremy Parson | Marketing (2021)
Mikay Parsons | Master of Communication (2022)
Pooja Pawar | Master of Computer Science (2021)
Michael Pesavento | Project Owner | Master of Communication (2021)
Alexandre Pouzikov | Information Systems (2021)
Mariana Ronzon | Psychology (2022)
Vanessa Roy | Information Systems (2022)
Dylan Rubin | Information Systems (2022)
Christopher Sahoo | Information Systems (2020)
Arsham Sanavi | Information Systems and Marketing (2021)
Timothy Seitola | MBA (2022) | Project Owner
Augusto Silva | Psychology (2022)
Zac Solomon | Information Systems (2020)
Lusis Sosa | Information Systems (2020) and Master of Information Systems (2023)
Elizabeth Springer | Psychology (2021)
Nan Su | Information Systems (2021)
Ali Szady | Information Systems (2020)
Jillian Micah Tan | Information Systems (2022)
Tehauaroga Tehiva | Psychology (2021)
Bree Thompson | Information Systems (2020)
Vincent Tran | Information Systems (2022)
Emma Tsztoo | Psychology and Cellular and Molecular Biology (2021)
Krista Uvero | Information Systems (2020)
Alessandro Vomero | Master of Information Systems (2019)
Luke Wahlberg | Information Systems (2020)
Marina Wright | Information Systems (2021)
Claire Wu | Accounting and Information Systems (2021)
Ryan Young | Information Systems (2020)
Brooke Zaferis | Information Systems (2020)
Mahsa Zarei | Information Systems (2020) and Master of Information Systems (2022)
Member Spotlight
Nikita Velji
Nikita Velji is on a mission to rediscover the process of Digital Transformation and how it unfolds from an employee’s perspective. Her main focus is to understand how to drive digital transformation within the organization without disrupting culture and discouraging...
Timothy Seitola
Researching Digital Entrepreneurial, Timothy Seitola focuses on identifying the underlying characteristics that shape an entrepreneurial mindset in a digital context. Timothy interviews founders and works on developing an instrument for companies and institutions to...
Jordan Chen
Using advanced text-mining techniques, Jordan Chen is gathering large amounts of data from TrustPilot and similar platforms to understand user experience and user experience management on the sharing economy platforms like Airbnb and Uber. Jordan is...
Jordan Klair
Jordan Klair has been focusing on how digital mindfulness practices can affect work practices and digital transformation at an organizational level. Her goal is to contribute to the understanding and measuring of digital mindfulness at the team and organizational...
Congratulations to the DiLab Members who Presented at the Student Research Symposium!
We are all extremely proud of all of our DiLab members who presented recently at the Student Research Symposium (SRS) event and want to congratulate those four who received awards! Below are the research projects that were presented at SRS: Digital...
DiLab members present research papers at Hawaii International Conference System Sciences’
DiLab members have recently presented four research papers at the Hawaii International Conference on System Sciences 2022. The papers include: ~ Open Innovation Platform Design: The Case of Social Product Development by Vanessa Roy, Elijah Nobis, Kaveh Abhari,...
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Contact
Kaveh Abhari, Ph.D. | Faculty Director
Office: SSE3200 | email: kabhari@sdsu.edu | Phone: 619 594-0746
Kelsey Azmitia | Lab Coordinator
Office: SSE3200 | email: kazmitia8250@sdsu.edu