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“The Experiential Values of Work”- Employee Engagement being Maintained in the Workplace

“The Experiential Values of Work”- Employee Engagement being Maintained in the Workplace

Working on “The Experiential Values of Work: A Case of Digital Transformation,” Amara, Mariana and Manahil aim to add more clarity to the factors that impact an employee’s experience during digital transformation initiatives, specifically in public institutions. Their ultimate goal is to provide a guide on how employee engagement can be maintained in the digitally-transformed workplaces. Amara is a junior psychology major exploring how employees interact with digital technologies and how to create human-centered solutions for technology users. Mariana is a fourth-year student also studying psychology while emphasizing in I/O Psychology. Manahil is majoring in Information Systems and will graduate next semester.

“Social Travel Platform”- The Social Travel Application, Tramigo

“Social Travel Platform”- The Social Travel Application, Tramigo

One of our UI/UX research teams is studying the design of ‘Social Travel Platforms’. They began their work by studying a new and promising social travel application, Tramigo, a San Diego based startup. Tramigo’s goal is to extend genuine connections amongst travelers and adventure-seeking individuals. The team work closely with Tramigo’s CEO, Austin Schneider-Kaner, and assist him with testing the newly launched application on the App Store. They coded over 900 interview responses as part of this research with a focus on how the app creates, communicates, delivers and captures values. This project is managed by our traffic members, Jillian Micah Tan, Ryan Christian Quiba, Dylan Rubin, and Priya Magiya.

Advancing Digital Innovation in SME’s: Challenges and Opportunities from Employees

Advancing Digital Innovation in SME’s: Challenges and Opportunities from Employees

Focusing on the limitations and challenges of advancing digital innovation in small-medium enterprises (SMEs), Liliann Andrade and Vincent Tran conduct a systematic literature review centered around the key dynamics and determinants of digital intrapreneurship from the employee innovation perspective. Lily and Vincent are 4th-year students at SDSU majoring in information systems and strive to advance digital innovation. Their findings helped them to identify common barriers that may inhibit the participation of employees in digital innovation. They are also developing an analytical framework to measure digital innovation potency in SMEs.

Learn about their work in progress here: https://lnkd.in/g7qTJyZK

Operational Employees: The Leader of the Digital Transformation

Operational Employees: The Leader of the Digital Transformation

Employees are neither costs nor assets but change agents in digital transformation. Emma Tsztoo works on a project that examines the role of operational employees in the implementation and governance of digital transformation. Emma is in her 4th-year undergraduate majoring in Psychology with an emphasis in Neuroscience and minoring in Cellular and Molecular biology. She strives to understand the success and failure of digital transformation by focusing on employee behavior and engagement. With her background in psychology, Emma studies employee phenomenological responses to digital transformation initiatives and how these responses (experiences), affecting their willingness to participate and co-govern in these initiatives.

Cybersecurity and Risk Initiative in Big Accounting Firms: An Experiential Perspective

Cybersecurity and Risk Initiative in Big Accounting Firms: An Experiential Perspective

Human Error is still the No. 1 cause of data breaches.  Tackling this challenge, Claire strives to offer a new framework and set of guidelines for companies’ cybersecurity and risk initiatives. Her current research is grounded in employees’ cognitive, social, behavioral, and emotional experiences in response to cybersecurity training capabilities and resources in Big 4 accounting firms. Her research addresses limitations and guides companies to implement employee-focused training and initiatives to promote cyber security culture.

Claire is in her 4th-year at San Diego State University, majoring in Accounting and minoring in Information Systems. She has a strong passion for implementing data-driven and human-centered information systems that explain her successful research on the human aspects of cybersecurity initiatives

The Future of Entrepreneurship Education Platforms Involving User-Centric Design

The Future of Entrepreneurship Education Platforms Involving User-Centric Design

With an increasing demand for entrepreneurship education platforms (EEP), Francezca Dagoc, Vanessa Roy, Elijah Nobis, and Kaveh Abhari offer a UX design framework and a set of guidelines for an entrepreneurship education platform. Their research highlights the importance of the “experience first” approach to EEP platform design. Consequently, their detailed findings place a important step into the future of EEP development and similar learning platforms by offering a new set of user-centric design guidelines.

https://lnkd.in/gtHvnUvE

Operationalizing Digital Mindfulness by Expanding IT Mindfulness Concepts

Operationalizing Digital Mindfulness by Expanding IT Mindfulness Concepts

As digital technology arises as an essential part of modern-day life, it is critical that users maximize the value of digital technology while avoiding negative consequences. Melissa Klase, Oliver Connors, and Kaveh Abhari emphasize digital mindfulness while proposing to “operationalize digital mindfulness by expanding the concept of IT mindfulness”. The team strives for users to make more precise and relevant distinctions about environment changes and phenomena and take action to benefit their environment while letting others freely express their thoughts. 

https://aisel.aisnet.org/treos_amcis2021/21/

Digital Mindfulness Arises in Modern-Day Life

Digital Mindfulness Arises in Modern-Day Life

As digital technology arises as an essential part of modern-day life, it is critical that users maximize the value of digital technology while avoiding negative consequences. Melissa Klase, Oliver Connors, and Kaveh Abhari emphasize digital mindfulness while proposing to “operationalize digital mindfulness by expanding the concept of IT mindfulness”. The team strives for users to make more precise and relevant distinctions about environment changes and phenomena and take action to benefit their environment while letting others freely express their thoughts. 

https://aisel.aisnet.org/treos_amcis2021/51/

Best Paper Nominee: “Employees First”

Best Paper Nominee: “Employees First”

‘Employees First’: The Relationship between Employee Experience Management Systems and Customer Experience Management

One of our papers at #AMCIS 2021; Best Paper nominee, Top 25% AMCIS Paper; thanks to Arsham SanaviJennifer Ly, and Marina Wright

The study identified three key attributes of Employee Experience Management systems that can support Customer Experience Management and drive Customer Equity: (a) identifying employees’ experiential needs for job-crafting, (b) engaging employees in the innovation process, and (c) including employees in customer experience design. 

https://aisel.aisnet.org/amcis2021/strategic_is/strategic_is/18/

Best Paper Award from HCI International 2021

Best Paper Award from HCI International 2021

We’re happy to share that our paper, ‘Toward a Theory of Digital Mindfulness: A Case of Smartphone-based Self-monitoring,’ has received the Best Paper Award of the 8th International Conference on HCI in Business, Government and Organizations, HCI International.

Congratulations and thanks to our current and former members, Melissa KlaseFarzan KhoobchehrFernando OlivaresMichael Pesavento, and Luis Sosa, and Professor Isaac Vaghefi.

Read the paper here: https://link.springer.com/chapter/10.1007/978-3-030-77750-0_35

San Diego State University’s Digital Innovation Lab to Launch UI/UX Services for Local Startups

San Diego State University’s Digital Innovation Lab to Launch UI/UX Services for Local Startups

Do you know 75% of a user initial imprecision of an online business  is based on user interface design? or 70% of digital platforms fail due to a bad user experience?As of September 1st, 2021, Digital Innovation Lab at San Diego State University is proud to offer UI/UX services to the local businesses and community. The new UI/UX services page guides users through what our team offers in UI/UX research to allow our clients to express their creativity and aptitude through effective user experience design.

Our devoted team, Kelsey Azmitia, Francezca Dagoc, Summer McGuckin, Elijah Nobis, and Vanessa Roy, take a human-centered approach to the design, adoption, and dissemination of new mobile and digital platform technologies.

Our goal is to assist our local communities and start-ups in Southern California while providing students with opportunities to gain experience in UI/UX design, test, and research. Optimizing the user experience can lead to numerous business benefits, including higher customer retention and engagement

Improving Student Engagement, Experience, and   Learning Abilities During and After the Pandemic

Improving Student Engagement, Experience, and Learning Abilities During and After the Pandemic

Exploring Connectivist Teaching models in K-12, Nohea Behler has set out to investigate the challenges that Hawaiʻi’s middle school teachers have faced over the past year during the COVID-19 pandemic and how they have navigated these challenges using digital technologies. The ultimate goal of this project is to find out how social mechanisms and social technologies can further support educators in future crises and build resilient education systems. Findings included a set of best practices related to the use of social technologies in improving dynamic student engagement and learning experiences.


Team members: Nohea Behler

How Digital Mindfulness Can Lead to More Efficient and Intelligent Uses of Technology

How Digital Mindfulness Can Lead to More Efficient and Intelligent Uses of Technology

Focusing on how reflections authorize a more intelligent use of technology, the Digital Mindfulness team explores the various ways digital mindfulness can reach digital technology’s full potential. The team expands on IT mindfulness theory by blending that with the IT-based self-monitoring concept. The team examines how adding IT-based ‘reflection’ to this blend can enhance the utility and applicability of IT-based mindfulness and the related behavioral interventions in the future. This study will utilize a goal-setting theory to examine the value of reflection in both digital mindfulness and SM research. 


Team members: Melissa Klase and Olivia Connors

The Importance of 21 UI/UX Elements that Facilitate  Key Open Innovation Activities

The Importance of 21 UI/UX Elements that Facilitate Key Open Innovation Activities

Open innovation (OI) platforms allow innovation seekers to harvest the creative capacity of the crowd and develop their new product and service concepts. Yet, these platforms typically fall short in offering a robust user experience. Our UI/UX research team is examining the affordances of OI platforms and their experiential values for users. Informed by the users’ feedback, the project’s findings, so far, have revealed the importance of 21 UI/UX elements that can facilitate the key OI activities including social engagement, ideation, experiential communication, social validation, co-development, and co-commercialization.


Team Members: Vanessa Roy and Elijah Nobis

The Advancement of Entrepreneurship Education Platforms Design and Self-Regulated eLearning

The Advancement of Entrepreneurship Education Platforms Design and Self-Regulated eLearning

 

Focusing on Design Entrepreneurship Education Platforms (EEP), one of our UI/UX teams, led by Francezca Dagoc investigates user experience on EEP to offer a new UX design framework for these platforms. The project has assessed the relationships between crucial learning affordances and the six experiential learning essentials. This study is an essential step in advancing the design of EEP and modern self-regulated e-learning platforms in general.

 

Team Members: Francezca Dagoc

 

 

The Unique Psychological Needs That Drive Self-Service Analytic Usage

The Unique Psychological Needs That Drive Self-Service Analytic Usage

Studying the psychological motivations behind self-service analytics, the Self-Service Analytics team (SSA) has identified the unique psychological needs that drive SSA usage. These needs include autonomy, competence, relatedness, having a place, and self-realization. This SSA team also examined the relationship between these needs and popular SSA tools’ affordances to inform the development and adoption of SSA tools in the future.


Team members: Casiano CabreraMelarie Cardenas, and Lawson Hardrick III (he/him)

Personality Traits Can Tell Us How to Profile Digital Entrepreneurs

Personality Traits Can Tell Us How to Profile Digital Entrepreneurs

The Digital Entrepreneurs team strives to “profile” digital entrepreneurs based on their personality traits and the operational dimensions of digital entrepreneurship. By identifying the four key groups of digital entrepreneurs, visionaries, inventors, orchestrators, and networkers, the team offers an opportunity to understand, model, and predict their decision-making during value creation, value delivery, and value capture. Profiling digital entrepreneurs is an essential step toward improving entrepreneurial education and developing support systems for digital entrepreneurship.


Team members: Ivan Demetrio, Ortiz Sandoval, and Tehauaroga Tehiva